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Coaching Cue Cards are designed to help jumpstart conversations that you may need to have with your employees. Modify as needed based on your situation.

Hi _____________ , there’s something we need to discuss. I’ve noticed a trend of insulting the company (or, the management) coming from you. There’s a few reasons why this is a concern. Namely, it portrays a bad image of us to the general public.

Without the backing of the public we are all out of a job. Not just yourself, but all of your fellow co-workers as well. In order for all of us to keep our jobs we have to keep a good public image for our organization.

I want you to continue working for us; you always perform to our expectations. You should know that something like this could be taken farther than a warning, but I want to give you the benefit of the doubt and I want you to stay with us.

That being said, are there any concerns you’ve been having that I can address?

Note: Employees often band together to complain about their employer. This behavior, while normal, should not be taken to excess. The employee needs to understand not just that they should tone it down, but why. Give the employee a time to name his concerns as there could be legitimate issues needing to be fixed.

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