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Coaching Cue Cards are designed to help jumpstart conversations that you may need to have with your employees. Modify as needed based on your situation.

Hi _____________ , I just wanted to make a point to compliment you for all your hard work and show you my gratitude for all that you do around here. I wish others could emulate your work ethic in general, but there is a specific issue we need to discuss.

You are not regularly (keeping us updated, documenting your work, etc.). You are doing great work for our team, but I need you to know that it's part of the job to _____________.

I appreciate your desire to be an independent, self-motivated worker. These really are traits I want in every employee. We just have to make sure we do everything according corporate policy and get everything on paper. You’re not in trouble at all and I want you to keep up the good work. Please try to keep this in mind for the future.

Note: Sometimes employees actively avoid approval because of a personal motto of “better to ask for forgiveness than to seek permission.” This is not always because of incompetence, as some poor managers can be a bottleneck to actually getting work done. Make it clear that you’re not trying to stop or slow down work - you need to stay updated so you can make educated decisions for the entire team.

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