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Coaching Cue Cards are designed to help jumpstart conversations that you may need to have with your employees. Modify as needed based on your situation.

Note: A know-it-all attitude can cause resentment and annoyance among the other employees, or cause them to believe this employee more than their manager, so getting to the heart of this issue quickly is key. Some employees may not even realize what they are doing, or that their behavior is negatively impacting the office environment, so privately bringing it to their attention may be all it takes.

Hi _____________ , can we talk for a minute? I just wanted to chat for a bit about your presence here at work.

I know that you’re proud of your work and the excellent job that you’ve done here. You’re very knowledgeable, and that’s one of the reasons why you’re such a valuable asset to our team. I’ve noticed though, that some people feel like you’re bragging and it’s making them feel a bit uncomfortable. Please focus on how you communicate with the rest of the team, we don’t want others to think of you as a know-it-all and damage your reputation.

For everyone’s work to flourish, we all need to feel like we’re in a supportive work environment. You could contribute to that by using your extensive knowledge to encouraging your coworkers. Are you on board with that approach?


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