Every manager needs a hand now and then when discussing sensitive issues with employees. Our Coaching Cue Cards help you delicately and professionally navigate these conversations with ease.
Attitude / Communication
Help! My employee...
- Has problems controlling temper and is quick-to-anger.
- Threatens to quit.
- Ignores chain-of-command.
- Exhibits petty, blaming behavior.
- Is overly independent and/or won't provide status updates.
- Has a gloomy, negative attitude.
- Is a know-it-all and/or lacks humility.
- Is too timid and/or is not proactive.
- Is defensive to criticism and won't listen to feedback.
- Has complained about my “management style.”
- Won't collaborate or participate with team.
Capability
Help! My employee...
- Is new, overwhelmed, and barely treading water.
- Is overworked and frazzled.
- Feels underpaid.
- Is planning a job transition.
- Has trouble with English as a second language.
- Has no follow-through despite positive feedback and/or reinforcement.
- Needs additional training.
- Can't focus on a single task at length.
- May have a learning disability.
Professionalism
Help! My employee...
- Swears casually and is generally unprofessional.
- Speaks negatively about company and/or management publicly.
- Flirts or exhibits inappropriate sexual behavior/comments/stories.
- Is a drama queen and/or trouble-maker.
- Shows lack of respect to personal boundaries.
- Needs improvement with their personal hygiene and/or has problems with body odor.
- Is rude to clients / customers.
- Does not dress professionally / has a poor appearance.
- Is an unorganized office slob.
Work Ethic
Help! My employee...
- Claims other's work as their own.
- Can't work independently.
- Is easily distracted at work.
- Is regularly unprepared for meetings and/or their work day.
- Pawns off their work on other employees.
- Is always drowsy and/or sleeps on job.
- Is unreliable despite talent and aptitude.
- Won't manage workers under them.
- Is a procrastinator.
- Holds information hostage.
- Delegates without permission / authority.